Process clusters for Information Systems diagnostics: an approach by Organisational Urbanism

Abstract : The objective of this research is to use enterprise architecture models in order to develop a decision aid approach to facilitate change management of information systems (ISs). Therefore, we propose to use Organisational Urbanism. One of the principal added-values of this approach is its ability to analyse IS change constraints at the business process level. Organisational Urbanism starts by generating business process cluster maps, which are based on criteria that facilitate changes. These clusters will then constitute pertinent business domains used to structure the deployment of IS changes. Moreover, they can be used to diagnose specific aspects of ISs transformations. Thus, the objective of this study is to help IS managers to better select and implement change scenarios. The clustering method as well as an application for IS diagnostics are explained. The results are illustrated with a case study in partnership with STMicroelectronics.
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Article dans une revue
Production Planning & Control, 2011, Volume 22 (Issue 1), pp.91-106. 〈10.1080/09537287.2010.490023〉
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https://hal-emse.ccsd.cnrs.fr/emse-00657964
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Soumis le : lundi 9 janvier 2012 - 15:43:39
Dernière modification le : mardi 22 mars 2016 - 01:16:03

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Xavier Boucher, Julie Chapron, Patrick Burlat, Pierre Lebrun. Process clusters for Information Systems diagnostics: an approach by Organisational Urbanism. Production Planning & Control, 2011, Volume 22 (Issue 1), pp.91-106. 〈10.1080/09537287.2010.490023〉. 〈emse-00657964〉

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