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Conference papers
The manufacturer's servitization process: a proposal of a decision making modeling framework and diagnosis
Abstract : Servitization decision process is characterized by a high degree of complexity and uncertainty. We propose a diagnosis approach applied to servitization decision making process in industrial companies. We introduce a decision model to formalize the servitization process and a decision reliability assessment approach. This reliability assessment is interpreted from three viewpoints, to help decision-makers in managing the servitization process. The paper presents this diagnosis method and illustrates it using an industrial SME case study.
Cited literature [16 references]
https://hal-emse.ccsd.cnrs.fr/emse-01058502
Contributor : Florent Breuil <>
Submitted on : Monday, December 10, 2018 - 4:34:23 PM
Last modification on : Wednesday, July 8, 2020 - 12:43:07 PM
Document(s) archivé(s) le : Monday, March 11, 2019 - 4:14:18 PM
Contributor : Florent Breuil <>
Submitted on : Monday, December 10, 2018 - 4:34:23 PM
Last modification on : Wednesday, July 8, 2020 - 12:43:07 PM
Document(s) archivé(s) le : Monday, March 11, 2019 - 4:14:18 PM
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