Towards a risk-oriented Smart PSS Engineering framework
Abstract
Manufacturers have started exploiting the benefits of Internet-of-things and Artificial intelligence to offer solutions known as "Smart PSS." Recently, smart PSS engineering frameworks have begun appearing. Those frameworks lack guidelines on how to conduct risk management activities throughout the design and development of a smart PSS solution. This paper presents a framework aimed at designing Smart PSS solutions, necessary value networks to deliver the smart PSS solution, and the economic models associated with these value networks. The framework is currently being applied to a case study involving a gas boiler manufacturer.
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