Skip to Main content Skip to Navigation
Conference papers

The demand-pull approach to business model innovation through product-service systems: A case study

Abstract : Industry is facing a deep transformation of the modes of production and consumption, resulting in a shift from product-centric practices towards sustainable and customer-oriented ones. In this context, Product-Service Systems (PSS) exhibit the potential for innovative and customer oriented value propositions. To take full advantage of PSS, it is essential to design suitable business models enabling an alignment of the processes, products and services to customer needs. Innovation Management is an important literature stream contributing to understand the business model transformation by differentiating between two main approaches of innovation: technology-push and demand-pull. Until now, little attention has been put in the demand-pull approach for business model innovation. The central question this paper addresses is: How does the demand-pull approach for the design of a PSS value proposition affects the whole business model of a company? To answer this question a literature review is a carried out, and then a research-intervention methodology is applied to a real case.
Complete list of metadata

Cited literature [16 references]  Display  Hide  Download

https://hal-emse.ccsd.cnrs.fr/emse-01885109
Contributor : Florent Breuil <>
Submitted on : Tuesday, June 25, 2019 - 3:01:40 PM
Last modification on : Wednesday, February 24, 2021 - 4:24:03 PM

File

472850_1_En_25_Chapter.pdf
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Martha Orellano, Christine Lambey-Checchin, Khaled Medini, Gilles Neubert. The demand-pull approach to business model innovation through product-service systems: A case study. IFIP International Conference on Advances in Production Management Systems (APMS), Aug 2018, Seoul, South Korea. pp.201-210, ⟨10.1007/978-3-319-99704-9_25⟩. ⟨emse-01885109⟩

Share

Metrics

Record views

683

Files downloads

140