Design and engineering of value-driven Smart PSS for manufacturing companies: Design risk anticipation with sPS2Risk Framework - Mines Saint-Étienne
Journal Articles CIRP Journal of Manufacturing Science and Technology Year : 2024

Design and engineering of value-driven Smart PSS for manufacturing companies: Design risk anticipation with sPS2Risk Framework

Abstract

Digital servitization has emerged over the last years, at the convergence between digital- and service-oriented business strategies, leading manufacturing companies to transform their business models through the adoption of so-called Smart PSS (Smart Product-Service-Systems). As a contribution to the relatively recent scientific literature on Smart PSS design, this paper presents a framework for the design and engineering of Smart PSS offers, based on a value-driven approach. The added-value of the framework is notably to integrate (i) a smart PSS prototyping approach associated with (ii) a risk management process, all along the design process. When a manufacturing company has to shift from a ‘product-centric’ to a ‘Smart PSS’ business model, sPS2Risk Framework helps decision-makers anticipating and mitigating key innovation risks. The paper presents the generic framework and its experimentation for an industrial case study, in the heating appliance sector.
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Dates and versions

emse-04322640 , version 1 (05-12-2023)

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Cite

Camilo Murillo Coba, Xavier Boucher, Damien Lamy, François Vuillaume, Alexandre Gay. Design and engineering of value-driven Smart PSS for manufacturing companies: Design risk anticipation with sPS2Risk Framework. CIRP Journal of Manufacturing Science and Technology, 2024, 48, pp.1-18. ⟨10.1016/j.cirpj.2023.11.001⟩. ⟨emse-04322640⟩
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