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Collaborative Trusted Digital Services for Citizens

Abstract : In modern society, citizens aspire to get trusted and reliable digital services toauthenticate theirsto payments. With the COVID-19 crisis, online shopping's fast growthhas led citizens to increase registration in different systems.The registrationis typically done without any guaranteethat the involved businessentityis trustedand that private data is managed adequately, namelyaccording to the General Data Protection Regulation (GDPR). There are cases where online business adopts a federated authentication mechanism based on the existing and extensively adopted service providers, e.g., Facebook, and Google. With the European authorities' complacency, this de facto trendseems to contribute to a dangerous unregulated digital services model. While avoiding the centralization risks, a possible alternativeis to pursue the concept of regulated and competing digital online shops or services offered under a single collaborative model across Europe. Citizens aspire to getsimple mechanisms based on a single provider for authentication and pay anywhere, even with some associated costs. In this direction, wepropose a model thatconsiders regulated providers managing citizens' access to any online business in Europe, avoiding, in this way, the spreading of personal data across (business) organizations, thus decreasing the risk of personal data leaks. A collaborative network is foreseen to logically tie committedregulating authorities, providers, and digital online service providers. The proposedapproach is ground on our previous research on systems integration, collaborative networkinfrastructure, and unified mobility payment services. This position paper offers a digital strategy for citizens, designated by Digital Person Ecosystem (DPE), which relies on Collaborative Networks concepts and centered on public authority leadership.
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Submitted on : Wednesday, November 24, 2021 - 2:27:35 PM
Last modification on : Friday, August 19, 2022 - 12:53:15 PM
Long-term archiving on: : Friday, February 25, 2022 - 7:17:27 PM


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A. Luis Luis Osório, Luis Camarinha-Matos, Adam Belloum, Hamideh Afsarmanesh. Collaborative Trusted Digital Services for Citizens. 22nd Working Conference on Virtual Enterprises (PRO-VE 2021), Nov 2021, Saint-Etienne, France. pp.212-226, ⟨10.1007/978-3-030-85969-5_19⟩. ⟨emse-03338521⟩



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