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Value Co-creation in the Context of Digitally-enabled Product-Service Systems

Abstract : This paper describes the development of a conceptual frameworkto support the identification of value co-creation within the context of digitally-enabled Product-Service Systems (PSS). The frameworkwas developed based on five themes. It considershow and where value co-creation occurs andalso the translation of data into information that can become knowledge for individuals and organizations within the digitally-enabled PSS context. The modelbrings together the different actors and beneficiaries with a governance process that focuses on supporting value co-creationbyintegrating the information with data. The frameworksupportsnew innovation and improvements to existing PSS.
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Submitted on : Wednesday, November 24, 2021 - 3:04:34 PM
Last modification on : Friday, August 19, 2022 - 12:26:13 PM
Long-term archiving on: : Friday, February 25, 2022 - 7:26:58 PM


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Oliver Stoll, Wenting Zou, Eugen Rodel, Shaun West. Value Co-creation in the Context of Digitally-enabled Product-Service Systems. 22nd Working Conference on Virtual Enterprises (PRO-VE 2021), Nov 2021, Saint-Etienne, France. pp.337-344, ⟨10.1007/978-3-030-85969-5_30⟩. ⟨emse-03339374⟩



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