Physical Prototypes to Foster Value Co-creation in Product-service Systems Conceptual Design: A Case Study in Construction Equipment
Résumé
The paper presents the experience collected in a case study in the construction equipment concerning the use of physical prototypes for the development of product-service systems (PSS) enabled by newdigital technologies. The paper firstly presents how a scaled physical prototype has been deployed to foster value co-creation with customers about the cross-disciplinary opportunity of the transition toward autonomous and electrical construction sites. Secondly, the paper presents the lessons learned during the empirical study.
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