This paper presents an ongoing research work that aims to develop governance models and ICTs to enable and empower persons with disabilities according to the orientations settled in the Convention on the Rights of Persons with Disabilities. Starting from the study of the current model of Independent Living Support adopted in Portugal and its practical limitations, we propose a model based on the collaborative networks scientific discipline. This new model aims to guarantee an environment in which all the involved participants can improve and combine their contributions toward providing Personal Assistance to persons with disabilities. The paper also presents a Web platform (SEU-Services to Empower yoU) designed to support offline services acquisition, providing a user interaction adapted to different types of disabilities. Furthermore, we propose an update to the platform SEU to be compliant with the proposed collaborative model.